Executive: Personal Assistant

Job Requisition Details
REQ#144560
Location: Johannesburg, South Africa
Closing Date: 24 March 2026
Talent Acquisition: Bongiwe Mchunu

Why Join Our Team
At Nedbank, we are dedicated to empowering our employees to present their best selves at work. By becoming a part of our values-oriented organization, you will contribute to professional excellence, personal growth, and making a meaningful difference. As a crucial support to an Executive, you will play a significant role in a mission-driven business that emphasizes innovation, teamwork, and individual development. If you have a passion for establishing order, enhancing efficiency, and being a trusted advisor — this is the ideal environment for you to excel.

Job Family
Administration, Operations and Facilities
Career Stream
Secretarial
Leadership Pipeline
Manage Self: Technical
FAIS Affected

Job Purpose
To provide administrative support to the Executive by performing, organizing, and coordinating all personal assistant functions to maximize time management, thus ensuring the Executive's efficiency and productivity.

What We're Looking For
We are in search of a highly professional, emotionally aware, and detail-oriented Executive Personal Assistant who thrives in a dynamic, high-performance environment. The ideal candidate will possess:

• Exceptional organizational and prioritization skills.
• Strong business insight.
• A proactive approach complemented by sound judgement.
• High levels of confidentiality, discretion, and resilience.
• Professional maturity when interacting with senior leadership, internal stakeholders, and external partners.

Job Responsibilities

• Reconcile expenses, secure approval from Cluster ME, and input data into WeExpense.
• Arrange comprehensive travel plans and itineraries by gathering documents for travel-related meetings.
• Coordinate preparations for external events, including scheduling time, securing venues, gathering necessary information, arranging travel times, speeches, RSVPs, etc.
• Ensure efficient office management by overseeing resources and reducing waste.
• Foster collaborative relationships with internal and external stakeholders through effective communication and rapport-building.
• Establish trust by upholding integrity and maintaining transparent communication.
• Stay informed about relevant developments in stakeholders’ personal lives, responding appropriately (e.g., sending flowers).
• Effectively manage the Executive's calendar to optimize time by considering business priorities when scheduling events and meetings.
• Arrange flight, car, and hotel bookings, both domestic and international, by liaising with travel agents, ordering foreign exchange, and organizing visas.
• Coordinate and oversee meetings, ensuring requests are accurate, up-to-date, and that time is optimized while organizing all catering needs.
• Attend and manage all EXCO and related meetings (e.g., Weekly EXCO and Monthly Business reviews), including arranging refreshments, taking minutes, downloading recordings, and addressing all matters arising.
• Plan and manage both small internal events and larger external functions.
• Maintain records by capturing, screening, and storing correspondence, data, and responses.
• Perform general administrative tasks and manage office administration as necessary.
• Develop documentation for the Executive, ensuring compliance with Nedbank standards.
• Uphold discretion and confidentiality at all times by adhering to Nedbank's values.
• Minimize risks to the bank by following policies and procedures.
• Ensure all calls are answered promptly in a professional and friendly manner and are routed and screened appropriately.
• Maintain a professional image to project the correct representation to internal and external stakeholders at all times.
• Manage ad hoc inquiries and correspondence effectively, ensuring they are prioritized, escalated as necessary, and resolved swiftly by following up and closing issues.
• Stay updated on legislation and industry changes that impact the role by reading relevant newsletters, websites, and attending sessions.
• Understand and embrace the Nedbank vision, demonstrating the values through interactions with the team and stakeholders.
• Enhance personal capabilities and stay informed about developments in the field of expertise by identifying training opportunities and career advancements through feedback from managers.
• Ensure personal growth and enable effectiveness in performing roles and responsibilities by completing all learning activities, applying experience, and obtaining or maintaining certifications within specified timeframes.
• Ensure accurate information is provided to stakeholders by maintaining knowledge and sharing insights with the team.
• Contribute to a culture that supports the achievement of transformation goals by participating in Nedbank’s culture-building initiatives.
• Engage in and support corporate social responsibility initiatives to achieve key business strategies.
• Identify and suggest opportunities to improve processes, systems, and policies, and assist in the implementation of new processes, policies, and systems.

What You'll Gain

• Exposure to executive-level operations and decision-making.
• Opportunities for professional growth through structured learning and leadership engagement.
• The ability to make a direct impact on the Executive’s effectiveness.
• A supportive environment that values well-being, diversity, and growth.
• Access to industry-leading employee benefits and work practices aligned with Nedbank’s purpose.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Diploma in a business-related field (with a focus on organizing ad hoc events/EQ/SQ)

Minimum Experience Level

• 5 years of experience as a Senior/Executive Personal Assistant

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Business terminology and definitions
• Data analysis
• Governance, Risk, and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Minute-taking

Behavioural Competencies

• Communication
• Energy
• Initiating Action
• Stress Tolerance
• Work Standards
• Planning and Organizing

Please reach out to the Nedbank Recruiting Team at +27 860 555 566.