Senior Process Engineer

Job Classification
Process Engineer (144500)
TA: Luthando Bower
Closing Date: 25 March 2026

Job Family
Project, Process and Product

Career Stream
Process

Leadership Pipeline
Manage Self: Professional

Job Purpose
The role involves collaborating with business units and projects to pinpoint areas where intricate business processes and performance can be enhanced or refined. This position utilizes BPM methodologies, concepts, and tools to proactively assist business managers in recognizing and assessing opportunities for enhancement. The individual may spearhead certain process transformation and/or performance enhancement initiatives, as well as undertake administrative responsibilities that encompass project estimation and planning, along with project budget management.

Job Responsibilities

• Establish the scope and estimations for process initiatives.
• Proactively organize process deliverables in accordance with the applicable project delivery methods.
• Collaborate with business stakeholders to prioritize process initiatives.
• Design and implement process improvement initiatives, ensuring accountability for individual delivery regarding quality, scope, and timelines.
• Conduct As Is and To Be assessments, analyses, and designs utilizing relevant analytical techniques.
• Actively engage with the business on strategic initiatives that necessitate process improvement.
• Provide professional consultation to senior stakeholders across various clusters.
• Develop business cases to illustrate business value and calculate ROI for business stakeholders.
• Define and analyze value chains (cross-functional process mapping) and connect business strategy to process architecture.
• Outline the end-to-end view of the process (Operating model).
• Comprehend process improvement and Enterprise Architecture frameworks.
• Understand advanced process measurement (aligning value chain processes with corporate performance metrics).
• Capable of designing and developing process measurement analytics and collaborating on the creation of analytics tools.
• Ensure the effective execution of processes through the evaluation of benefit realization.
• Possess a thorough understanding of process and workflow optimization, problem-solving, change management, and the use of relevant BPMS tools.
• Recognize how change management integrates into broader transformation initiatives.
• Create communication plans that will support the intended changes.
• Formulate mitigation strategies for cross-organizational impacts pertaining to process improvement projects.
• Proficient in utilizing BPM-related tools, including project planning and tracking.
• Understand the application of BPMS and RPA tools for process automation.
• Capable of managing the capture of information within BPM tools and reviewing models for compliance with standards.
• Collaborate with data architects to define data flow, data transformation, interface requirements, and sources for all information.
• Understand big data concepts and their applications in research, customer experience management, and information mining.
• Stay informed about the current and emerging technology landscape and its potential applications in the BPM context.
• Comprehend all regulatory and compliance requirements relevant to the business within their customer domain.
• Apply Nedbank process methodologies and practices to process initiatives.
• Recognize the necessary risk controls within the risk appetite of their customer domain.

Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees

Preferred Qualification
Computer Science/Information Systems/Industrial Engineering/Business Degree/NQF 7

Preferred Certifications
LEAN/SIX SIGMA - Yellow Belt/CBPP/Business Analysis

Minimum Experience Level
7 - 10 years
3 - 5 years in a managerial capacity
Proven expertise in BPM, Change Management, and other collaborative team methodologies. Demonstrated leadership in small-to-medium process and performance improvement projects.

Technical / Professional Knowledge

• Business principles
• Project management principles
• Relevant regulatory knowledge
• Management information and reporting principles, tools, and mechanisms
• Presentation skills
• System Development Life Cycle (SDLC)
• Knowledge of specific policies, procedures, and systems
• Modeling - EPC/BPMN/UML
• Process measurements
• Analytical skills
• Business consulting and facilitation expertise

People Skills

• Client-focused process design
• Process management principles
• Business consulting and facilitation

Behavioral Competencies

• Decision making
• Facilitating change
• Influencing
• Continuous improvement
• Building partnerships
• Customer orientation

Please reach out to the Nedbank Recruiting Team at +27 860 555 566.