Senior Process Engineer

Job Classification
Process Engineer III (144604)
TA: Luthando Bower
Closing Date: 25 March 2026

Job Family
Project, Process and Product

Career Stream
Process

Leadership Pipeline
Manage Self: Professional

Job Purpose
To collaborate with business units and projects to pinpoint areas where intricate business processes and performance can be enhanced or refined. Utilizes BPM techniques, concepts, and tools to proactively support business managers in discovering and assessing improvement opportunities. May take the lead on certain process transformation and/or performance enhancement projects and manage administrative tasks, which include project estimation and planning, as well as overseeing project budget expenditures.

Job Responsibilities

• Establish the scope and estimations for process initiatives
• Proactively organize process deliverables in alignment with the applicable project delivery methodology
• Collaborate with business stakeholders to prioritize process initiatives
• Design and implement process improvement initiatives, ensuring individual accountability for quality, scope, and timelines
• Perform As Is and To Be discovery, analysis, and design utilizing appropriate analysis methodologies
• Actively engage with the business on strategic initiatives that necessitate process enhancements
• Provide professional consultation to senior stakeholders across various clusters
• Develop business cases to illustrate business value and compute ROI for stakeholders
• Define and analyze value chains (cross-functional process mapping) and connect business strategy to process architecture
• Outline the end-to-end process view (Operating model)
• Grasp process improvement and Enterprise Architecture frameworks
• Comprehend advanced process measurement (linking value chain processes to corporate performance metrics)
• Design and create process measurement analytics and collaborate on analytics tool development
• Ensure effective implementation of processes by assessing benefit realization
• Possess in-depth knowledge of process and workflow optimization, problem-solving, change management, and the use of relevant BPMS tools
• Understand how change management fits into the broader transformation initiative
• Create communication plans that will support the planned changes
• Formulate mitigation strategies for cross-organizational effects regarding process improvement projects
• Utilize BPM-related tools for project planning and tracking
• Know how BPMS and RPA tools facilitate process automation
• Manage the collection of information in BPM tools and review models to ensure compliance with standards
• Collaborate with data architects to define data flow, data transformation, interface requirements, and information sources
• Understand big data concepts and their applications for research, customer experience management, and information mining
• Stay informed about current and emerging technology landscapes and their applicability within the BPM context
• Acknowledge all regulatory and compliance requirements pertinent to the business within their customer domain
• Apply Nedbank process methodologies and practices to process initiatives
• Recognize the necessary risk controls within the risk appetite of their customer domain

Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees

Preferred Qualification
Computer Science/Information Systems/Industrial Engineering/Business Degree/NQF 7

Preferred Certifications
LEAN/SIX SIGMA - Yellow Belt/CBPP/Business Analysis

Minimum Experience Level
7 - 10 years
3 - 5 years of managerial experience

Proven expertise in BPM, Change Management, and other methodologies that are integral to a collaborative team. Proven leadership in small-to-medium process and performance improvement projects.

Technical / Professional Knowledge

• Business principles
• Project management principles
• Relevant regulatory knowledge
• Management information and reporting principles, tools, and mechanisms
• Presentation skills
• System Development Life Cycle (SDLC)
• Knowledge of specific policies, procedures, and systems
• Modelling - EPC/BPMN/UML
• Process measurements
• Analysis
• Business consulting and facilitation skills

People Skills

• Client-focused process design
• Process management principles
• Business consulting and facilitation

Behavioural Competencies

• Decision Making
• Facilitating Change
• Influencing
• Continuous Improvement
• Building Partnerships
• Customer Orientation

For inquiries, please reach out to the Nedbank Recruiting Team at +27 860 555 566.