Talent Partner

It’s exciting to be part of a company where individuals genuinely BELIEVE in their mission! This position is responsible for comprehensive talent management, supporting the Eastern Cape and KZN areas. The emphasis is on developing sustainable workforce strategies, collaborating with regional institutions to attract talent, creating internal talent pipelines, and maximizing the return on investment in talent acquisition. The Regional Talent Manager acts as the strategic workforce partner for the area, merging external market insights with internal capability requirements to guarantee business continuity and prepare for future talent needs.

Minimum Requirements:

• 5–7 years of experience in full-cycle recruitment, particularly in operational or customer-facing roles.
• Experience in a retail, FMCG, or service-oriented setting is crucial.
• Proven track record of achieving recruitment results in decentralized or multi-site environments.
• A Bachelor's degree in Human Resources or a related field (or equivalent experience).
• Experience in high-volume recruitment is advantageous.
• A personal vehicle is necessary, as travel between Eastern Cape and KZN will be required.

Competencies:

• Strategic Ability: Utilizes regional insights to influence hiring strategies and workforce planning.
• Business Insight: Comprehends local operations and customizes acquisition strategies accordingly.
• Practical Execution Management: Capable of planning and executing hiring rapidly across multiple roles.
• Innovative and Creative Mindset: Employs modern sourcing tools and non-traditional channels as needed.
• Motivating People: Inspires hiring managers to act with urgency and inclusiveness.
• Organizational Agility: Easily navigates complexities between central and regional priorities.
• Modeling the Values: Exhibits integrity, service, and care in all talent-related interactions.

Key Responsibilities:

1. Strategic Workforce Planning & Regional Intelligence

   • Collaborate with the PBP Lead and Heads of Retail/General Managers to identify regional workforce and succession planning requirements aligned with store formats, growth, and turnover risks.
   • Utilize labor market insights to anticipate talent needs and proactively address skills shortages.
   • Lead workforce segmentation and talent forecasting to align headcount with financial and operational objectives.

2. Regional Talent Sourcing & Partnerships

   • Develop and sustain strong relationships with local schools, universities, TVET colleges, NGOs, government agencies, and workforce development organizations.
   • Create regional talent attraction strategies that leverage external collaborations, internship/graduate programs, and community development initiatives.
   • Represent the company at regional career fairs, advisory boards, and industry events to promote Pick n Pay as an employer of choice.

3. Internal Bench Strength & Pipeline Development

   • Identify critical and scarce roles specific to the region.
   • Work with L&D and Operations to build internal talent pools for these key positions.
   • Ensure talent pipelines are prepared to meet store and support office needs in the region.
   • Assist in succession planning efforts and facilitate job mobility across stores and regions to enhance workforce flexibility.
   • Promote cross-functional stretch assignments and redeployment strategies as part of talent retention and development.

4. Recruitment Execution & Talent Experience

   • Oversee the complete recruitment process from job briefing to offer acceptance and onboarding.
   • Ensure an exceptional experience for candidates and hiring managers, with particular attention to diversity, equity, and regional cultural alignment.
   • Collaborate with People Business Partners to continuously enhance the quality of hires.
   • Actively engage in offboarding processes by conducting exit interviews and analyzing trends that could inform future hiring or retention strategies.

5. Talent ROI & Financial Metrics

   • Monitor and report on the effectiveness of recruitment and pipelines: time-to-fill, quality-of-hire, hiring costs versus budget, and impact on sales productivity.
   • Identify opportunities where talent planning can minimize vacancy delays, shrinkage, or rising training costs.
   • Collaborate with HR analytics to create regional dashboards for workforce planning and hiring effectiveness.

6. Regional Integration & Practice Leadership

   • Serve as the link between the region and the central Talent Centre of Excellence.
   • Implement national initiatives locally while customizing them for regional relevance and impact.
   • Contribute to the design and evaluation of national employer branding and talent intelligence tools.

7. Regional Store Engagement & Field Visibility

   • Conduct regular visits to stores across the region to gain insight into frontline realities, strengthen operational partnerships, and evaluate recruitment effectiveness.
   • Utilize field insights to continuously adapt sourcing strategies, onboarding support, and career pathway communications for employees.

Closing Date: 26 March 2026

If you thrive in a dynamic environment and enjoy collaborating with enthusiastic, high-achieving individuals, you will find a fulfilling career with us!

Discover Who We Are At Pick n Pay, we are more than just a retail chain; we are a team of committed individuals striving to provide an outstanding shopping experience for our customers and a vibrant, enriching work environment for our employees. Established in 1967, Pick n Pay is among the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is anchored in our dedication to delivering the best quality and value to our customers.

Our Mission We serve with passion, creating a wonderful place to work and an exceptional shopping experience.

Our Values Our values are deeply ingrained in our culture and direct our actions:

• Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
• Respect and Care: We support and respect each other, valuing our team's diversity and treating one another with kindness.
• Personal Growth and Opportunity: We promote personal development and opportunities, empowering our employees through learning and advancement.
• Leadership and Innovation: We cultivate leadership and vision, rewarding innovative thinking. We encourage employees to take initiative in their roles and think creatively.
• Honesty and Integrity: We adhere to transparency and trustworthiness in all our interactions.
• Community Support: We engage with our communities, believing in making a positive impact and giving back.
• Individual Responsibility: We take ownership of our actions and decisions.
• Accountability: We hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and the business.

Why Pick n Pay? At Pick n Pay, our greatest asset is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work environment that encourages growth, celebrates successes, and values individual contributions. Here, your work will be meaningful, acknowledged, and rewarded. Experience the joy of being part of Pick n Pay. Let’s shape the future of retail in Africa together.

View our career opportunities.